Get To Know
Our Team
Meet the Management Team
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As a leading authorized agent for many of the nation’s most innovative telecommunications providers and the
fastest growing ShoreTel provider, cpITelecom has the resources, the know-how and the experience to
help guide our customers through today’s complex technology landscape.
Cale Perry
CEO
Cale founded CPI Communications in 1997. He began establishing a successful telecom career over 20 years ago in direct and indirect sales. Cale spent several years at Telecom*USA / MCI, leaving in 1994 to pursue interest in the agent channel. Cale is responsible for the overall strategic direction of CPI and creating a culture where top sales professionals can focus on core business drivers.
Jeff Drummond
CIO/CTO
Jeff Drummond joined CPI in 2015 with more than 20 years of IT experience. Jeff co-founded Baker Communications, which was later acquired by Iowa Telecom and then by Windstream Communications Nationwide. His unmatched credentials include attainment of the highest certifications available from Cisco, Microsoft and Nortel, as well as more than 20 IT industry certifications.
Chuck Flaherty
VP of Sales
Chuck has been in telecommunications for over 30 years, including leadership roles with MCI, Executone, and Net2000. Over the past 20 years, he has held various leadership roles with Windstream Communication, including VP of the Mid-Atlantic Region, VP of Solution Engineering, and most recently he was the VP over the Advanced Cloud and Hospitality Teams. In that role, he led the mission to move their UC and Hospitality businesses to the Cloud.
Ronda Perry
Process Manager
Ronda joined our team in 2005. She brought PROCESS PRO experience from John Deere Credit, where she completed Six Sigma training. Ronda has implemented a software program to gather, track and monitor information from the quoting stage through the commissioning life cycle. Ronda is responsible for monitoring commissions, commission disputes and software training.
Amy Hatfield
Director of Operations
Amy is a seasoned technology and operations leader with over a decade in telecommunications and unified communications. As Director of Operations at cpITelecom, she drives strategic service delivery, mentors high-performing teams, and aligns technical execution with business goals. She brings deep expertise in UCaaS, client engagement, infrastructure optimization, and vendor management. Formerly at Windstream Enterprise, she led Mitel UCaaS initiatives and Tier 4 support. Amy is known for delivering results through innovation, operational excellence, and customer-focused leadership.
Bentley Perry
CDO (Chief Dog Officer)
My name is Bentley Perry and I am the CDO (Chief Dog Officer) of cpITelecom. I enjoy treats and meeting customers. I began my position with CPI in December of 2018. My duties include (but are not limited to) accepting treats from the FedEx Man, sniffing out potential new employees and promoting morale.