Meet the Management Team
As a leading authorized agent for many of the nation’s most innovative telecommunications providers and the fastest growing ShoreTel provider, cpITelecom has the resources, the know-how and the experience to help guide our customers through today’s complex technology landscape.
Cale founded CPI Communications in 1997. He began establishing a successful telecom career over 20 years ago in direct and indirect sales. Cale spent several years at Telecom*USA / MCI, leaving in 1994 to pursue interest in the agent channel. Cale is responsible for the overall strategic direction of CPI and creating a culture where top sales professionals can focus on core business drivers.
Director of Sales
With a career spanning 25 years in technology sales and management, Mike has served Iowa businesses with voice and data communications of all sizes. . Mike sees his role as a mentor and another opportunity to foster his dedication to customer service, and help equip his team with practical training, tools and knowledge to best serve their customers.
Jeff Drummond joined CPI in 2015 with more than 20 years of IT experience. Jeff co-founded Baker Communications, which was later acquired by Iowa Telecom and then by Windstream Communications Nationwide. His unmatched credentials include attainment of the highest certifications available from Cisco, Microsoft and Nortel, as well as more than 20 IT industry certifications.
Director of Operations
Bill Taha Joined CPI in 2015. For over 13 years, he managed projects on multiple platforms. As Project Manager for Wells Fargo Home Mortgage, he was instrumental in standardizing the Work Force Management Platform. During his eight years at Baker Communications, Bill's focus was project management of ShoreTel deployments. As the director of operations at cpITelecom, Bill is responsible for overseeing the Technical Project Manager staff and System Engineers that support our customers.
Ronda joined our team in 2005. She brought PROCESS PRO experience from John Deere Credit, where she completed Six Sigma training. Ronda has implemented a software program to gather, track and monitor information from the quoting stage through the commissioning life cycle. Ronda is responsible for monitoring commissions, commission disputes and software training.
CDO (Chief Dog Officer)
My name is Toby Perry and I am the CDO (Chief Dog Officer) of cpITelecom. I enjoy treats and meeting customers. I began my position with CPI in June of 2015. My duties include (but are not limited to) accepting treats from the FedEx Man, sniffing out potential new employees and promoting morale.